Now, there are a host of multifunction copier brands and copier companies. Why should you select KOA?

Here’s why:

Institutional Stability and Knowledge

KOA Office Solutions Sdn Bhd and its partners have been serving the Klang Valley for the past 10 years. Over time, we have created a solid corporate foundation and a strong institutional knowledge bank.

Our tech staff has years of experience on Canon machines. Their qualifications include Canon certifications and team management on a national level.

Since we deal in volumes, we can transfer the savings from our factory pricing directly to our customers.

We have hundreds of satisfied clients all across the Klang Valley and we have a wealth of experience gained through interaction with various professionals. This helps us cater to a specific professional’s specific professional needs

Quality of Operations

We practice total quality control in our production, distribution and
Exemplary quality through consistent compliant processes.

All our products are backed up by comprehensive product warranties and an experienced team of technicians.

Swift, Sure and Skilled real-time service support guaranteed through our comprehensive total coverage service agreements.

Productivity Enhancement Features

All our copiers have hosts of features, add-ons and modifications that we use in synergy for maximum productivity enhancement. Some of the most common features are:

All our Canon multifunction office copiers come with double sided Printing, Scanning, Copying and Stapling.

All our Canon multifunction office copiers have an inbuilt high-speed Fax and a Scan-to-Email facility. Both help in promoting a paperless environment [The Fax unit can be set to receive/send electronic copies], automatically reducing your printing costs and being environmentally friendly.

All our Canon copiers are fully network capable. You can now connect multiple computers and phase out all your redundant smaller printers. This helps save on energy, space and maintenance costs.

All our Canon copiers can be password protected and you can also chart user activity on your network.

Customization of Essential Solutions

All our clients receive customized solutions for their offices. We believe in individual customization and operational optimization. This often entails the following:

With regards to software customization, each client has custom network printing options, document scanning customizations, security protocols and user account creation.

With regards to hardware customization, we provide clients with custom graphic printing hardware, finishing units, paper expansion hardware, faxing and emailing add-ons. We actually have a far higher number of hardware modification options.

We can also customize each clients purchase through various financing options so that they can properly leverage their purchase.

Maintenance of Deployed Solutions

All warranties and service agreements have excellent service support deployed through our experienced tech team. We firmly believe that sales and installation is just half the battle. We fully cover:

1. We have an average 4 hour response time.

2. We also have a hotline number [03-6140 4800] where you can call us for any tips, service help and to establish any service calls.

3. We guarantee future trade-ins for your old machines, with values that always more than the residual machine value at that time. You can then use this generous credit for your future upgrade.